Frequently Asked Questions

updated 12-10-25

What we do

The Card of the Month Club is a subscription service where you receive a unique, authenticated sports card each month, along with chances to win exclusive prizes. Each card is graded EX or higher, with the potential to reach a Gem Mint rating, each card offers the excitement of a Mystery Card with a guaranteed minimum grade of EX.

How It Works

Now you can enjoy your passion for collecting graded trading cards while potentially owning a card valued between $1,000 and $5,000! Here’s how it works: 

1. Visit the JGC Graded Card website, select your preferred category by sport team (for $15/card +Shipping & Tax) or upgrade to an Autographed card for an additional $5. 

2. Once your card arrives, it will be graded EX or better, possibly reaching the coveted Gem Mint grade. Each card is a "Mystery Card" with a guaranteed grade of at least EX. 

3.  Take your card and register it on https://jgcauthenticators.com/pages/card-registration to enable the card for future giveaways. You will be able to view all of your registered cards once logged into your account at https://jgcauthenticators.com/account

4. We post winning numbers from among the cards sold, giving you the chance to win big or secure an exceptional collectible. The excitement of winning adds a new thrill to collecting your favorite teams and sports!

We currently only ship within the US. Stay tuned as we work on expanding our services internationally. 

Cards are typically shipped out 24-48 hours after the order is placed, barring exceptions during holidays and weekends, and you will receive a confirmation email with tracking information. Shipping times may vary depending on your location. 

Can I cancel my subscription?

Yes, you can cancel your subscription at any time by logging into your account or reaching out to support@jgcauthenticators.com

How often will I be billed?

You will be billed $15 per card plus tax and shipping once every 30 days when we ship your new card of the month. (or $20 plus tax and shipping if you select autographed card)

Will my subscription auto renew?

Yes, you don’t have to do anything as long as you want to receive your monthly shipment.


What is your Cancellation Policy?


To cancel your Card of the Month subscription, please cancel 72 hours prior to your next monthly shipment to ensure your order is canceled. If your order has shipped, you will need to follow our return policy. If it has not shipped, we will do our best to stop the order and cancel it for you. For assistance, contact our Customer Support Team at support@jgcauthenticators.com. 

What is your Return Policy?

We handle returns on a case-by-case basis with the ultimate goal of making our customers happy. We stand behind our products, and want customers to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. To initiate a return, please contact support@jgcauthenticators.com Once approved, you will be provided instructions on how to return. Damaged or returns that are at no fault of the customer will have postage paid return labels issued to them.

What do I do if I don't receive a shipment?

Please review the tracking information that was provided to you via email to determine if the order has been delivered or is still enroute. If the tracking indicates delivery, please verify that no other members of your household received the delivery on your behalf. Please contact support@jgcauthenticators.com ASAP for further assistance on these matters.

How is the card chosen each month?

The card is carefully selected based on various factors, such as your selected preferences, market trends, and box breaks. We aim to deliver a unique and valuable card to each subscriber that has been verified 100% authenticated. 

Can I choose which card I receive?

Cards are curated by your favorite team, and you will receive a surprise card each month, making the experience more exciting. 

Do you offer exchanges?

This is handled on a case-by-case basis due to inventory. Please contact support@jgcauthenticators.com

More coming soon!